What Is An EPOS System?
An Electronic Point Of Sale system (EPOS) is a modern way for your business to manage its sales. Unlike a traditional Point of Sale (POS) system, an EPOS system works by linking up each of your business processes to the same computer system, making them easier to manage and, more importantly, creating smoother customer service.
Where a POS system requires a more hands-on approach with things like taking orders from your customers, an EPOS system makes processes like this easier, relieving a lot of the common daily stresses and mishaps that can occur in a busy environment.
How Could An EPOS System Benefit Your Restaurant?
The hospitality industry is fast-moving, and your restaurant needs to stay on a level playing field with its competitors. Adopting an EPOS system could help you do just that. The right EPOS system could ensure that your waiting staff can contact the kitchen at the touch of a button, easily take orders from a customer, and adapt to situations quickly.
An EPOS system could also benefit you as the owner, as it would allow you in-depth insights into how your business is performing, enabling you to fine-tune your processes accordingly.
The enhanced communication offered by an EPOS system can almost eliminate human error. The complexities of kitchen management, the uncertainty of paper tickets, and the difficulties of front-of-house confusion can all be addressed by a system that streamlines multiple lines of communication and reduces the margin of error.
Access Deeper Business Insights
Implementing an EPOS system can allow you to closely monitor your business processes more easily than you've been able to previously. Because an EPOS system tracks, logs, and analyses each of your business processes, you can track stock, spot wastage, and calculate profit with ease. Knowing this information can enable you to boost your profitability and cut down on waste.
EPOS systems allow your staff to carry modern wireless card machines with them, allowing them to easily take payment in a variety of ways, such as contactless payment, Apple Pay and Google Pay. This improves customer service and means all of your payments can be taken quickly and easily.