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Worldpay is a payment services provider and merchant account provider that enables UK businesses to accept digital payments, including credit cards, debit cards, international cards, and digital wallets (Apple Pay, Google Pay).Â
Worldpay card machines allow businesses to accept in-person card and contactless payments, while its online gateways for websites and mobile checkouts facilitate remote, card-not-present payments.Â
The Worldpay Mobile Card Machine connects via either a 4G mobile network or Wi-Fi. It accepts card and contactless payments, including chip & PIN and contactless tap-to-pay. It is designed for fixed and mobile payment environments.
The Worldpay Countertop Card Machine connects via a fixed Ethernet or Wi-Fi connection. It accepts card and contactless payments, including chip & PIN and contactless tap-to-pay. This device is designed for a fixed payment area and does not have mobile capabilities.Â
Worldpay operates as an acquirer, meaning that businesses are issued their own merchant account and merchant ID for processing card transactions.Â
Support is available via phone, physical post, and an online resource centre.Â
Worldpay settlement times can vary depending on the type of payment accepted and how the business accepts the payment.
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Worldpay operates in the UK as a merchant acquirer, where businesses undergo individual onboarding and traditional underwriting and are issued their own merchant account. This differs from an aggregator model, where businesses are onboarded under a shared master account and with reduced underwriting requirements.
For in-person payments, Worldpay offers card machines under a terminal-hire model, with pricing structured differently depending on the business’s profile, turnover, and risk. There are both fixed pricing structures and tailored pricing structures, rather than a single uniformly applied tariff.
Within the UK payments market, Worldpay operates alongside other merchant acquirers offering dedicated merchant account structures.
Businesses with pricing flexibility requirements: Worldpay offers both fixed pricing structures and tailored pricing structures, with pricing varying based on annual card turnover rather than being fully standardised.Â
Businesses with higher transaction volumes: Businesses that process higher volumes of annual card transactions often require pricing structures that vary based on processing volume, which is reflected in how Worldpay structures its pricing.Â
Businesses with 24/7 phone support needs: Worldpay provides access to 24/7 telephone support, rather than operating as a digital-only support provider.Â
Businesses wanting hardware bundles: Worldpay provides card machines and point-of-sale hardware through a single provider arrangement rather than requiring payment hardware to be sourced separately.
Businesses seeking a wide range of card machine options: Where payment acceptance depends on hardware types or form factors outside Worldpay’s defined terminal range, alternative solutions may be required.
Businesses wanting to avoid fixed-term contracts: Worldpay operates using fixed-term agreements and ongoing hardware rental, which may not meet requirements for rolling or non-contractual arrangements.
Businesses that require aggregator-style accounts: Worldpay operates using a dedicated merchant account model rather than a shared master account structure with lighter onboarding.
Businesses that want to own their hardware: Worldpay provides payment hardware under rental agreements rather than selling card machines outright.
Worldpay’s pricing is structured around transaction-based charges and monthly hardware costs. Worldpay offers transaction-based pricing structures, with pricing approaches varying based on annual card turnover.
Pricing structures may vary based on hardware type and merchant profile, with access to tailored pricing arrangements depending on turnover criteria. As a result, pricing may be partly standardised and partly tailored, rather than uniformly applied. There are no joining or setup fees referenced for payment hardware; costs are structured through ongoing monthly rental rather than outright purchase.
Worldpay’s merchant accounts are typically provided under a fixed contract term. Early termination fees may apply if the contract is ended before the agreed term. Overall pricing structure is influenced by factors such as transaction volume, transaction type, and merchant risk profile, which can affect both structure and account terms.
An alternative to Worldpay’s acquiring model is a payment aggregator. Under an aggregator, businesses operate under a shared master account with different onboarding requirements and shared account structures.
Other UK providers operate as traditional acquirers. Here, they will go through a traditional underwriting process as well as receive their own dedicated merchant account. Some traditional acquirers provide payment hardware under rental agreements rather than outright purchase.
Worldpay’s pricing structure combines transaction-based charges with tailored pricing structures. Access to tailored pricing structures may vary based on annual card turnover. Some UK providers offer mixed pricing, while others, predominantly aggregators, only offer fixed pricing.
Hardware ownership also differs across provider models. Traditional acquirers, including Worldpay, commonly provide card machines under rental agreements rather than selling hardware outright. Some aggregator and mobile-first providers offer devices for purchase without ongoing rental fees.
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