Why Is VOIP Better Than Traditional Phone Services?
VOIP phones aren't just internet-connected versions of regular landlines; they're an improvement in every way.
1. Cheaper
Because you don't require specialised equipment and you're using an already established internet connection, you can wave bye-bye to hardware and installation costs and expensive international phone calls.
2. Superior Sound Quality
VoIP phones sound noticeably better than regular phones; in fact, they are twice as clear, and they can connect to additional hardware, like headsets, to elevate the quality even further.
3. Increased Flexibility
By installing VOIP software on your mobile devices, you can turn them into VoIP mobile phones, freeing you from the need to sit at your desk during crucial business calls. You can even seamlessly switch the call from a desk phone to a mobile phone so that no matter where you are, you are able to keep essential communication flowing.
4. Advanced Features
Voicemail management, call routing, video calls, call encryption, and so much more put VOIP systems miles ahead of their outdated predecessors.
5. Simple to Set Up & Use
If your staff already know how to use a standard landline, then congratulations! They're now fully trained on how to use a physical VOIP phone.
If you require new VOIP-compatible hardware, setup can often be as simple as just plugging it in and connecting it to the internet. Software versions are also pretty intuitive, so you won't have to waste valuable hours training your staff on what to do if their VOIP phone rings.
Softphone vs Physical VOIP Phone
When it comes to VOIP systems, you have two choices, a softphone or a physical "VOIP phone."
Softphone
Softphone VOIP systems use an app or user interface on a laptop or mobile device to simulate the look, feel, and functionality of a traditional phone. WhatsApp and Telegram are examples of softphone VOIP software you may already use in your everyday life. These will often come with the ability to:
- Conference call
- Video call
- Send/receive files
- Manage voicemail
- Instant message
Physical VoIP Phone
These are physical phones that are similar in style to traditional landlines, except they use the internet to make and receive calls.
These can be scaled easily, and more advanced models come equipped with a larger number of features not found on cheaper models.